At Siddiqui & Co, accessible at siddiquico.com, we value and respect your privacy. This Privacy Policy explains how we collect, use, share, and protect the personal information of our visitors, customers, and business partners.

1. Information We Collect

We may collect the following types of information to provide and enhance our services:

• Personal Information: Details such as your name, email address, phone number, address, and company name — shared voluntarily through our website or communication channels.
• Communication Data: Any messages or inquiries sent to us through our website, email, or phone.
• Usage Data: Technical details such as your IP address, browser type, referring/exit pages, and timestamps that help us understand how visitors interact with our website.
• Call and Message Data: When communicating with us through Might Call (e.g., calls or SMS), we may collect metadata such as call logs, timestamps, and related details.

2. How We Use Your Information

Your information may be used to:

• Provide, manage, and improve our logistics and dispatch services
• Respond to inquiries and support requests
• Send important administrative updates such as service notices, billing details, or account information
• Deliver marketing or promotional content (only if you have given consent)
• Enhance website security and prevent fraudulent activities

3. Text Messaging (SMS) – Opt-In & Opt-Out

We may contact you via SMS/text messages to provide service updates, confirmations, or promotional offers.

Opt-In

By providing your phone number through our website or any other channel, you consent (“opt-in”) to receive messages from Siddiqui & Co, which may include:

• Order or service confirmations
• Shipping or delivery updates
• Customer service communications
• Promotional or special offers (if you have opted in to receive marketing messages)

Standard message and data rates may apply.

Opt-Out

You can stop receiving text messages at any time by:

• Replying “STOP” to any SMS you receive from us
• Emailing info@siddiquico.com with your request

Once you opt out, you will no longer receive SMS messages unless you provide renewed consent.

4. Sharing Your Information

We do not share, sell, or rent your mobile or personal information to third parties or affiliates for marketing or promotional purposes.
All SMS opt-in data and consent information remain strictly confidential and are not shared with or obtained by any external parties.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and analyze traffic patterns.
You can manage or disable cookies through your browser settings at any time.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information.
However, please note that no method of data transmission over the internet or electronic storage is completely secure.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services.
Siddiqui & Co is not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before sharing any information.

8. Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data
• Withdraw consent for communications

To exercise any of these rights, please contact us at info@siddiquico.com

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.
The most recent version will always be available on this page.